Privacy policy

How LUNAAR collects and uses your personal data, and how to exercise your rights.

Data controller

LUNAAR, 60 rue François 1er, 75008 Paris, France. Contact: contact@lunaar.io.

Data we collect

When you contact us (form, email, phone): your name, email address, company, job title, phone number if you provide it, and the content of your message.

When you browse the website: technical and audience measurement data (pages viewed, device and browser type, origin of the visit), collected with your consent where the law requires it.

We do not collect sensitive data and we never sell data.

Why we use it

To answer your requests and send you a proposal: pre-contractual measures and legitimate interest.

To manage our relationship with business clients and prospects: legitimate interest.

To measure website audience and, where applicable, the performance of our ads: consent.

To meet our legal obligations, in particular accounting and tax: legal obligation.

Who has access

Your data is used only by LUNAAR and, for activity in Kazakhstan, by LUNAAR Facilities. It may be hosted or processed by our technical providers: OVH (website hosting, in France) and Google (business email and, if you agree, audience measurement and advertising). The website fonts are loaded from Google servers, which passes your IP address to Google. Where data is transferred outside the European Union, these transfers are covered by the safeguards provided for in the GDPR.

How long we keep it

Enquiries and prospects: three years after the last exchange.

Clients: for the duration of the contract, then for the legal limitation periods (ten years for accounting records).

Audience measurement and advertising cookies, if used: thirteen months maximum. Your cookie choice: six months.

Cookies

The website currently uses only technical cookies required for it to work, for example to remember your language. They do not require consent.

If we add audience measurement or advertising cookies (Google Analytics, Google Ads), they will only be set with your consent. A banner will let you accept or refuse them just as easily, and the “Manage cookies” link at the bottom of every page will let you change your mind at any time.

Your rights

You have the right to access, rectify, erase, restrict, object to and port your data. To exercise these rights, write to contact@lunaar.io. We reply within one month.

If you believe your rights are not respected, you may lodge a complaint with the French data protection authority, the CNIL (www.cnil.fr), or with the authority of your country.